Willard Veterinary Hospital

304 Proctor Rd
Willard, MO 65781



Jo Ellen Bacon is our head Customer Service Representative (CSR).  A north Missouri native, she came to Willard with her husband, Dr. Brett Bacon, in 1991. They met at MU where she completed her Master's in Counseling Psychology. She keeps busy with their daughter and son's activities in college. Her "furry kids" include Betsy, a Yorkie mix, and Carli, a cat. She enjoys reading, walking and various crafts.


Bridget Mills is a Licensed Veterinary Technician. A Willard native, she completed her Veterinary Technician degree at Maple Woods Community College and her Bachelor of Science in Biology at Missouri Southern College. Bridget and her husband keep busy following their two sons with all of their activities and a house full of dogs and cats. Mango and Holly have grown up with the boys, as well as her cats, Louie and Truffles. Bridget enjoys anything outside and crafts including quilting and tatting.


Pam Console is one of our Customer Service Representatives, and can be seen assisting our doctors. She is a California native and completed an Art History degree at St. Mary's College. She has lived in different parts of the US and currently resides in Ash Grove with her husband, son, and a brood of cats, dogs, horses, and cattle. Pam has been in the veterinary field for several years. She enjoys rooting for her son in football, being with her horses, gardening, and antiquing.


Shelby Epperson is one of our Vet Assistant/Customer Service Representatives. She got her Bachelors of Science in Agriculture Business-Enterprise Management from Missouri State University in 2014. She is a professional trick rider and enjoys traveling and performing when she can. She and her husband are the proud parents of four furry children including three horses Count, Bart, Rooster, and Leland the bulldog. 

Candice Felton-Miller has been in the Veterinary field 22 years and a Licensed Veterinary 
Technican for 14 of those years. She graduated from Maple Woods Community College in Kansas City, MO. She's married with two kids, one dog, two cats and fish. Candice hobbies are playing in the yard, gardening, reading and crocheting.